• ScriptPro Services are a Commitment to Excellence
  • ScriptPro Services

  • As ScriptPro has grown and evolved through the years, one aspect of the company remains constant - our commitment to provide exceptional service to our customers.

    Our superior products and advanced technology are -backed up by our customer service - 24x7x365 days a year. 

    Our propriety drug database, on-site training, statistical analysis, and research and development allow us to meet our goal of consistently achieving excellence in customer satisfaction. When we support you, you are best enabled to support your customers.

    "We use ScriptPro automation in our stores because it offers an unparalleled level of service and support." 

    -Bob Egeland, VP of Pharmacy, Hy-Vee

    "The ScriptPro staff did an outstanding job with the installation process and staff training. Their customer-focused approach and willingness to work with us on an ongoing basis make ScriptPro an excellent partner." 

    -Bill Churchill, R.Ph., Chief of Pharmacy Services
    Brigham and Women's Hospital, Boston, MA

  • We provide detailed guidance to new customers through pharmacy layouts, ROI analyses, and utilization reports.

    Services We Offer

    The services we provide don't begin and end with our award-winning, 24x7 customer service.

    We provide detailed guidance to new customers through pharmacy layouts, ROI analyses, and utilization reports.

    And, with a proprietary drug database and on-site training, we help you maximize the benefits of your systems.


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  • Department Services

    All ScriptPro departments work together to make sure customers are satisfied with our products and receive the help they need.

    Our Manufacturing, Data Resources, Installation and Training, and Customer Service departments play a vital role in ensuring not only a top-notch product, but also strive to become a partner with our pharmacy customers.

    Our customers are aware that they are always just a phone call away from our assistance in any matter that arises.


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    All ScriptPro departments work together to make sure customers are satisfied with our products.
  • NIOSH Report on pharmaceutical dust exposure at an outpatient pharmacy.

    Studies

    Several independent groups in the pharmacy industry have conducted studies on pharmacy automation to determine its benefits.

    These study results show that pharmacies with ScriptPro robotic and workflow systems experienced complete accuracy in prescription dispensing for the sample tested, improved patient satisfaction, and gained more time for patient counseling.


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  • Request More Information or Call 800.606.7628

  • ScriptPro incorporates robotics, workflow, and pharmacy management software within a unified architecture. We call this Perfect Integration-the complete solution for your pharmacy, engineered and supported by ScriptPro.

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    If you need immediate assistance, please call us at 800.606.7628.

     

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