Automation will make a significant impact on your business, so be sure you pick the right partner for your automation needs.
To be successful, pharmacists need fully integrated prescription-filling systems that provide the technology for higher levels of patient care and also help control costs.
At ScriptPro, we have more to offer than automation and technology solutions for your pharmacy. We back it all up with service and support to ensure that you get the most out of your investment.
ScriptPro provides innovative, seamlessly integrated, robotics-enabled systems to optimize retail and ambulatory pharmacy services.
Read the latest about ScriptPro and Pharmacy Industry News.
ScriptPro offers game-changing automation and technology solutions for retail and outpatient pharmacy. Then we back it all with services and support at every stage to ensure that your investment works for you.
Our System Implementation teams walk pharmacies through planning and preparation so that their automation systems work smoothly and serve their needs starting with the first fill.
Installation and Training teams are there to make sure your new equipment is up and running exactly the way you want it, and that your staff is ready to take full advantage of ScriptPro technology.
ScriptPro's Customer Service organization is available 24x7x365 to answer all your questions and respond immediately as any issues may arise.
The Industry Data Resources division makes sure that ScriptPro's extensive drug database remains comprehensive and fully up-to-date, so that ScriptPro pharmacies will always work with the best and most complete data.
ScriptPro Sales representatives are committed to helping you find the best automation solutions for your pharmacy.
Once they evaluate your goals and needs they will present you with options for gains in efficiency and performance that help you run your business at the highest standards in the industry.
The System Implementation team works closely with each customer to plan and coordinate the installation and initial startup of every ScriptPro system.
The planning process includes a series of conference calls, an on-site visit and regular communication allowing the Project Manager to assess the pharmacy and make recommendations for optimal equipment placement and integration of the system into the pharmacy's workflow.
Installation preparation includes evaluation and review of electrical, data, and network services as well as discussion of the system interfaces that are required for a successful implementation.
ScriptPro Installation Technicians deliver and install pharmacy automation equipment on time and set it up to meet a pharmacy's specific needs.
Our technicians are highly trained and ready to handle any challenging situations that may arise and complete installation within a prescheduled timeframe.
All equipment is calibrated to the same standards used in ScriptPro manufacturing and testing processes.
Most installations can be completed during normal pharmacy business hours without disrupting pharmacy workflow.
After installation, a ScriptPro Trainer works on-site to train pharmacy staff and oversee the transition to a new pharmacy workflow.
Trainers conduct hands-on training sessions for small groups to ensure that everyone has a clear understanding of the system.
They also evaluate pharmacy workflow and offer insights and suggestions for improvement.
ScriptPro offers an all-inclusive, unparalleled Customer support package with the purchase or lease of any ScriptPro system.
Staff technicians are available toll-free 24 hours a day, 365 days a year for personalized technical support and operational guidance.
Customer Service can connect securely with ScriptPro systems anywhere in the world to assist with:
Automated updates of the drug database are included in the support package.
Field technicians perform periodic on-site preventive maintenance to optimize system performance and reduce downtime.
ScriptPro's Industry Data Resources group manages medication data and images to ensure that ScriptPro pharmacies have the most accurate and up-to-date information available to aide them in their pharmacy practice.
ScriptPro's proprietary database helps the thousands of pharmacies using ScriptPro automation to dispense and verify medications with full confidence that they are working from accurate and timely drug data.
"ScriptPro does an exceptional job of keeping current product information in its database for the thousands of pharmacies using ScriptPro automation to dispense and verify prescriptions."
ScriptPro robots are designed to stand up to the stresses of a busy pharmacy practice. We understand the reasons that robots fail, and came up with many important solutions.
We developed a unique system of modular wiring, based on systems developed for aircraft, so that cabling problems are rare and easy to resolve. Competitors' robots use conventional point-to-point wiring that is less suited for long-term wear and can leave complicated challenges for service personnel.
We also found that some parts, such as sensors, fail more than others. While it is necessary for our robots to use some sensors, we found more durable and higher value options wherever possible. A ScriptPro robot has 11 sensors. Some of our competitors have hundreds of sensors.
ScriptPro's manufacturing quality assurance process combines standardized and functional testing, customer specific configuration and end-user testing. These processes are all conducted at our headquarters in Mission, Kansas, USA.
Parts are tested individually before assembly, after assembly, and again before robots are installed. We customize robots during manufacturing to meet the particular needs of our clients.
At installation, we conduct a final round of testing to be sure that your robot will be 100% operational from the first day you start using it.
ScriptPro incorporates robotics, workflow, and pharmacy management software within a unified architecture. We call this Perfect Integration-the complete solution for your pharmacy, engineered and supported by ScriptPro.
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Dispensing medications should be a snap, not a headache!
ScriptPro's robotic dispensing systems safely and accurately fill 40-75% of your daily prescription volume, allowing you and your staff to focus on what really matters - patient care.
Take the chaos out of your pharmacy. Our workflow system dramatically improves efficiency.
With the most streamlined design on the market, your workflow needs are met, and pharmacy operations will run better than ever before.
Our industry-leading pharmacy management system is fully integrated with IVR, point of sale, inventory, 340B management, and more-works on the same unified platform with our robot and workflow systems.
We call this Perfect Integration. One call, one connection, one company.
ScriptPro's TPMS helps you follow the money! This valuable management tool lets you oversee all aspects of contracts, third party billing, and collection of third party prescription reimbursements, including 340B prescriptions.
ScriptPro's 340B Management Package is a "real-time" advanced tool for managing your 340B programs.
Our 340B package identifies a prescription as 340B while the patient is in the pharmacy and makes sure you dispense the right drug.
As the population ages, pharmacists are looking for the best methods of providing healthcare to elderly patients and other residents in long-term care facilities.
Improved filling accuracy, less redundancy in the pharmacy, and better prescription tracking are all part of the ScriptPro solution.
Improve efficiency and communication with ScriptPro Health Messaging Services (HMS). This web-based messaging system gives staff and healthcare providers a tool to generate and review messages from any internet-connected computer.
SP Central's Point of Sale Package is fully PCI DSS v3.0 compliant.
It allows a pharmacy to operate its industry point of sale application from any ScriptPro workstation.
The net result is maximized operator and workspace efficiency.
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