Sam Kalmanowitz was looking for automation to meet the needs of his sizeable and still growing volume of prescriptions at Kaye's Pharmacy. Kaye's is a typically busy pharmacy - phones ringing, customers waiting, pharmacists filling prescriptions and customers asking them questions about their medications.

Kalmanowitz wanted reliable automation that would take over the repetitive and monotonous tasks of manual dispensing. He bought the ScriptPro SP 200 because it selects a vial, fills the vial, labels, including auxiliary labels, and delivers the completed product to the pharmacist for verification. "All the things I hoped it would do, it does. It's efficient, fast, neat, and accurate. The rewards of the SP_200 are self-evident. I have not been disappointed in any of my expectations."

First of all, says Kalmanowitz, the SP 200 saves time for his staff. "For example, if the pharmacy staff processes 500 prescriptions, that is 500 times a pharmacist or technician goes to the shelf, selects the proper stock bottle, counts the quantity of medication prescribed, labels the vial, and places the bottle back on the shelf. The time saved by implementing the SP 200 to fill and label can be used to counsel and speak to patients without interruption. The pharmacist's aggravation and fatigue are mitigated and the patient gets the full attention of the pharmacist: it's a win/win situation."

Kalmanowitz appreciates the safety check of an on-screen drug image for the pharmacists to compare with the contents of the filled vial. In addition, says Sam, "the option of having an image of the drug on the label for the patient's observation is a great double check for the patient."

He adds, "ScriptPro is superb in terms of support. People at ScriptPro are extremely attentive. The trainers and support help are wonderful."