Bruce Sharp always thought that automating the repetitive tasks in a pharmacy made a lot of sense. In 2002, he decided to take a serious look at automation. He called automation companies and talked to other pharmacists about robotic dispensing.

“The ScriptPro SP 200 did so much more than the other options. It was the only robot that delivered a finished product. For the price, I thought it was a very good value.

Medicine Shoppe Customer Since 2002
Pharmacy Type:		Independent
Prescription Volume:		280 per day
Location:		Ventura, CA

“Adding the SP 200 was a way to stabilize wages and make us more efficient. In California, we’re required to counsel patients, and if you’re counting pills, you can’t be counseling—you can’t be in two places at the same time. The robot really frees our time to be in front talking to customers.

“Next, we added SP Central Workflow for the quality control. Now, if we get a bottle from the shelf, scan it with SP Central Workflow, and we get that error message telling us it’s not the exact medication for the prescription, we’ve just prevented an error.

“I’m an efficiency nut. I can’t work in a place where things are scattered all over. Chaos doesn’t promote safety. The robot and the workflow, with tracking and recording capabilities, maximize our efficiency, and therefore our safety.

“The next step for us is Perfect Integration. We are adding SP Central Pharmacy Management System, so our automation is all on one platform.

“Over the time I have worked with ScriptPro, I have seen how this company does business. From the beginning, I was impressed with the thoroughness of every step—from preparing for the robot installation, to training our staff, to the customer service ScriptPro offers.

“I tell other pharmacists to look for the system that provides the most features and services for their pharmacy. But, be sure to look at the service you’ll get after installation. With ScriptPro, a person answers the phone when you call in and that person takes care of business. I never felt that the support from other companies was up to what ScriptPro provides.”

Bruce Sharp, R.Ph., Owner