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Formula for Patient Safety Outline

A. Receiving the Prescription Order

B. Preparing the Medication
1. Robotic Filling
2. Manual Filling
3. Telepharmacy
4. Robotic Unit-of-use Dispensing

C. Checking the Prescription

D. Medication Dispensing
1. Pick-up
2. Delivery

E. Inventory & Medication Tracking

F. Miscellaneous


 

D. Medication Dispensing

1. Pick-up

a. Electronic Signature records a patient’s counseling decision, third-party insurance message acceptance and a signature. This eliminates the paper trail, including the paper logs, and allows for easy access of information.

b. Electronic Signature also tracks who counsels each patient and when the counseling took place.

c. Additionally, Electronic Signature stores a patient’s Notice of Privacy Practice acknowledgement for HIPAA compliance.

d. SP Central Workflow System tracks who dispenses prescriptions to patients and who has actually picked up the scripts (ie. spouse, mother, etc.) and at what date and time.

e. Pharmacy automation frees up the pharmacist so that he/she has more time for patient counseling to review medications and check for potential drug interactions. This counseling point also serves as a final accuracy check, to be sure that the correct medication has been dispensed.

f. Because the prescription label includes auxiliary information, a line drawing of the drug and a physical description of the medication, patients may personally verify that they are receiving the correct medication.

2. Delivery

a. Delivery driver uses SP Mobile Checkpoint to record recipient’s signature, date and time that the prescription was accepted/received.

b. SP Mobile Checkpoint also ensures recipients are receiving all of their medications if they have more than one prescription.

 
   
   
 

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