Company Information - ScriptPro

  • ScriptPro Company Information

  • ScriptPro is a technology company founded in 1994. Corporate headquarters are in the Kansas City area.

    The company's initial product, the SP 200 Robotic Prescription Dispensing System, pioneered the use of robotics in community pharmacies.

    Today, ScriptPro offers a comprehensive line of over 200 pharmacy automation and management system products that have revolutionized pharmacy operations in the U.S., Canada, and many other countries. 

    ScriptPro products operate in thousands of independent, chain, hospital, supermarket, and government pharmacies.

    • Many large chain pharmacies have standardized operations around the ScriptPro robotic model.
    • Leading hospitals in the U.S and around the world use ScriptPro systems to ensure accuracy and patient safety.
    • Over 300 Veterans Administration and public health system hospitals rely on ScriptPro robotics-enabled workflow systems to care for their patients.
    • The Department of Defense deploys ScriptPro telepharmacy equipment at bases around the world to make pharmacists available wherever needed.

    ScriptPro has grown through invention and product development rather than through acquisition. It owns the core technologies utilized, and manufactures, sells, installs, and supports all of its products.

    Mission Statement

    ScriptPro provides a comprehensive, integrated platform of robotics-enabled systems to optimize retail and ambulatory pharmacy operations, promoting safe and effective medication use and adherence, including support for specialty pharmacy services, high-risk/high cost medications, 340B dispensing, home-based patient medication adherence, and third party financial management.

    From independent retail pharmacies to large health systems, ScriptPro technology and expertise enable pharmacies to participate in the healthcare system at the highest levels.


    Download PDF: ScriptPro Corporate Profile


  • ScriptPro Management Team

  • Mike Coughlin, President & CEO, ScriptPro Pharmacy Automation

    Mike Coughlin
    President, Chief Executive Officer and Chief Financial Officer

    I've always had a strong desire to make things work well. Whether it's running ScriptPro, manufacturing the SP 200, or developing our "perfect integration" model for pharmacies, I enjoy contributing to the mechanisms and processes that make enterprises like yours and ours really work.

    We truly appreciate that you, our customers, have given us the opportunity to provide systems and services that you depend on every day to run your business. It's a privilege to have your trust, and a responsibility that we are honored to shoulder.

    Many of you visit ScriptPro and say you sense excitement and energy here. The true source of that feeling is you. Our desire to earn your trust and confidence is a powerful, motivating force. We like doing that job.

    Thanks again for choosing ScriptPro as your automation partner.

    -Mike Coughlin
    President, CEO and CFO, ScriptPro 

    Today's Leaders in Pharmacy Automation

    William J. Thomas
    Executive Vice President and Chief Operating Officer

    Sherry Coughlin
    Executive Vice President and Director of Facilities Design

    Tracy I. Thomas
    Executive Vice President and Director of Field Operations

    Claire P. Cunningham
    Executive Vice President and Director of Customer Care

    Ronald A. Leonard
    Vice President, Engineering

    Jeffrey P. Knight
    Vice President, Software Development

    Matt Wigdahl 
    Vice President, Software Technology

    Christopher A. Duffy
    Vice President, Information Services and Chief Information Officer

    Shafi U. Shilad
    Vice President, Business Development