• Meet Audrea Serven

  • By ScriptPro
    August 1, 2016

    Audrea ServenFaces of ScriptPro!

    Meet Audrea Serven, ScriptPro Director of Learning Solutions

    Audrea Serven’s roles have continued to evolve during her time at ScriptPro. In March 2011, Audrea was hired to establish the eLearning department to develop online customer-facing training videos. She also was given the opportunity to build the training program for ScriptPro’s Third Party Management System (TPMS).

    Audrea merged the eLearning team with Technical Writing to revamp our user documentation approach. In November 2013, Technical Training was added to the mix, and is primarily responsible for supporting Customer Service and Field Service. Most recently, Field Training joined their team.

    About her team Audrea says, “The Learning Solutions team takes a broader view on training and focuses on approaches that allow for greater self-service through the use of tools like sprout, our Learning Management System. We empower learners to engage in a way that matches their learning style.”

    When she’s not working hard at ScriptPro, Audrea is trying to keep her very smart, Australian Shepherd puppy, Bailey, entertained! Recently she began a new endeavor – aerial yoga courses at Learning2Fly, which are a free health benefit to ScriptPro employees! She enjoys the challenge!

    See all the Faces of ScriptPro.